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Before contacting them, items GetHuman1919190 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1919190's own words
I got my * year old son the Xbox one s for Christmas this year. I had someone help me from a store to set it up. I wasn’t aware that my son was able to buy things? Somehow I have all these charges that I didn’t know about or even know he was able to do that? I looked on my online banking yesterday and there were all these Microsoft charges on it?? About ** purchases that I didn’t know about. I was wondering if I would be able to get a refund? Cause I can’t afford all of those charges. Thank you, please get back to me. Shannon
GetHuman1919190 did not yet indicate what Microsoft - Tech Support should do to make this right.
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