I got my * year old son the Xbox one s for Christmas this year. I had someone help me f...

GetHuman1919190's customer service issue with Microsoft - Tech Support from January 2019

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The issue in GetHuman1919190's own words
I got my * year old son the Xbox one s for Christmas this year. I had someone help me from a store to set it up. I wasn’t aware that my son was able to buy things? Somehow I have all these charges that I didn’t know about or even know he was able to do that? I looked on my online banking yesterday and there were all these Microsoft charges on it?? About ** purchases that I didn’t know about. I was wondering if I would be able to get a refund? Cause I can’t afford all of those charges. Thank you, please get back to me. Shannon
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1919190
Jan 8th, 2019 - a mon ago
I have an issue with Microsoft - Tech Support too
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GetHuman1919190 started working on this issue
Jan 8th 12:11am