I have an Acer Aspire laptop running Windows *. Beginning two weeks ago, I got a red x...

GetHuman1916775's customer service issue with Microsoft - Tech Support from January 2019

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The issue in GetHuman1916775's own words
I have an Acer Aspire laptop running Windows *. Beginning two weeks ago, I got a red x over my Internet Access icon on my Taskbar. Yet, if I click on this Icon it shows me properly connected to my WiFi. Also, in all regards, my computer functions normally. I am able to use IE and download files without difficulty. Again, in all functions, my computer work normally.**I have tried multiple strategies including changing network permissions in my registry without success. Also, Device manager shows my adapter is functioning properly and is enabled.**Why am I getting a red x over my Internet Access Icon in an otherwise normally functioning computer?**John Petronis
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1916775
Jan 7th, 2019 - a mon ago
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GetHuman1916775 started working on this issue
Jan 7th 7:24pm