Hi my name is Jen henthorne I had lost my computer and I no longer have the phone that...

GetHuman-jenhenth's customer service issue with Microsoft - Tech Support from December 2018

5 views | 6389 similar | 0 following
Help with my Microsoft - Tech Support issue
Next: our robot will wait on hold for GetHuman-jenhenth to get a Microsoft - Tech Support rep on the line!
Always use the GetHuman Phone to call Microsoft - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-jenhenth's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jenhenth may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman-jenhenth's own words
I just want to get my password and update my security and contact information so I can get back into my account ... Hi my name is Jen henthorne I had lost my computer and I no longer have the phone that I had when I had set up my Microsoft Hotmail account I have been trying for the last four or five years to get back into my Hotmail account I've done the best that I could to answer all of the security questions and then a few minutes later I will get a email to my Gmail account and it will give me a code to punch in I do that and I still cannot get into my email account there are a lot of my emails in there of my loved ones that are now passed away and I would just like to get back into my account but I had that two-step verification and I no longer have the phone ***-***-**** it now belongs to somebody else and the secondary email address was J*****@***.com and as everybody knows Facebook no longer does emails I would be willing to send you a picture of my driver's license any kind of documentation to prove that that Jen henthorne @***** hotmail.com is my email address I can even tell you all the information from the laptop that I set up that account on I also use that email for my Netflix account. I will do whatever it takes to be able to recover my account I can even give you some of the past passwords that I had used for that account well I hope to hear back from you as soon as possible

GetHuman-jenhenth did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman-jenhenth fixed the problem

We are waiting for GetHuman-jenhenth to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jenhenth fixes it.
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman-jenhenth
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 6389 others
0 customers following this

Timeline

GetHuman-jenhenth started working on this issue
Dec 26th, 2018 3:46pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians