I am beginning to think that I have been scammed but need to know for sure.*Could you t...

GetHuman-jrasmyt's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman-jrasmyt's own words
I am beginning to think that I have been scammed but need to know for sure.*Could you tell me if Microsoft employs a firm called ML Technology please?*My computer stopped working and I received a message that Microsoft had blocked it due to a virus. *I rang the number it gave me and talked to someone who was an engineer and eventually the computer worked again.*I had Avast as protection but he said it was not compatible with Windows ** and I did not need it and stopped it.*I was offered a safety plan for three or five years which, he said would cover me fully for viruses etc. We chose the five year plan which cost £***.** and was paid to ML Technology. Could my bank accounts be compromised? I now realise that this was probably a con but I would like you to know about it and it may help someone else not to do the same thing.*There seems to be an ad block on the machine now. What shall I do? Should I clean it off and should I reinstate Avast or can you suggest a better programme please?*Thank you for any help. *Josie

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-jrasmyt
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6299 others
0 customers following this

Timeline

GetHuman-jrasmyt started working on this issue
Dec 23rd, 2018 11:35am

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