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Before contacting them, items GetHuman1689473 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman1689473's own words
Unable to create new account in Windows ** & access it. Once I create the account, I try to log in and receive: *you can’t sign in to your device right now. Go to account.live.com to fix the problem, or try the last password you used on this device. *I have reset password, tried again to no avail. I have deleted account from PC & retried, to no avail. I tried the virtual chat help, to no avail. I have tried to login via web, it works. I am successful at creating the account and logging in on another PC, but not on the one I need the account to sign in. *On the Windows ** PC in question, I receive the following message whenever I tried to create the account or make changes: Something went wrong *Try again, or select Cancel to set up your device later.**Please help. I need to have the account I added on this PC to be able to login on the PC from the sign-on screen instead of it continuously asking for user to reset password and try again, which doesn’t work. **Thanks.
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