I am unable to get into my administrator account . I thought i set up a password but no...

GetHuman1688350's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman1688350's own words
Download Windows ** and needed the administrator account. Can any one help or am i going just going to spend hours waiting for help ... I am unable to get into my administrator account . I thought i set up a password but now either it is not there or i can't remember it. I need to download Windows ** and can't as it is an administrator function. Please help i am not even able to reset the clock. You sent me a code and i have not received it. Yesterday a Microsoft tech was going to remotely fix the admin issue and we got timed out.,
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Microsoft - Tech Support

Windows *
Customer service issue
Reported by GetHuman1688350
Dec 4th, 2018 - a mon ago
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GetHuman1688350 started working on this issue
Dec 4th, 2018 6:27pm