My computer that was auto upgraded to Windows ** several years ago died, I upgraded to...

GetHuman1688870's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman1688870's own words
My computer that was auto upgraded to Windows ** several years ago died, I upgraded to a new system and inserted the old hard drive with windows ** installed on it. Now it says I do not have a legitimate copy of win** and when I try to activate it it says that activation failed. I was not aware of any "activation key" ever being sent to me, and am now faced with having to buy a new copy of Win** despite already owning it. I would appreciate any help in resolving this issue.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1688870
Dec 4th, 2018 - a mon ago
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GetHuman1688870 started working on this issue
Dec 4th, 2018 6:10pm