Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1688870 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman1688870's own words
My computer that was auto upgraded to Windows ** several years ago died, I upgraded to a new system and inserted the old hard drive with windows ** installed on it. Now it says I do not have a legitimate copy of win** and when I try to activate it it says that activation failed. I was not aware of any "activation key" ever being sent to me, and am now faced with having to buy a new copy of Win** despite already owning it. I would appreciate any help in resolving this issue.
GetHuman1688870 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman1688870 fixed the problem
We are waiting for GetHuman1688870 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.