My email has been locked and I’ve tried the online security verification and it keeps c...

GetHuman1677714's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman1677714's own words
My email has been locked and I’ve tried the online security verification and it keeps coming back that I’ve not provided enough information. It’s really frustrating because I can’t remember people’s email addresses to know who I’ve emailed and I don’t remember subject lines etc but all my personal details and security question is correct. I need my account unlocked today to look at tickets for an event I’ve booked
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1677714
Dec 3rd, 2018 - 6 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 2 customers so far
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Timeline
GetHuman1677714 started working on this issue
Dec 3rd, 2018 10:08am