I have a new, approximately * weeks old, Dell 'All-in-ne" computer that I purchased the...

GetHuman-bruceru's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman-bruceru's own words
I have a new, approximately * weeks old, Dell 'All-in-ne" computer that I purchased the Microsoft store in Scottsdale AZ. Today it stopped connecting to the internet. When I trying 'trouble shooting' the issue I get a message that says "Can't connect to this network". At the same time just inches away from the Dell "All-In-One" I have my Microsoft Surface Pro and it is doing just fine. In fact I am using the Surface Pro to send you this email. I would say the network is working just fine.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-bruceru
Dec 3rd, 2018 - 6 mons ago
I have an issue with Microsoft - Tech Support too
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GetHuman-bruceru started working on this issue
Dec 3rd, 2018 3:06am