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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman-bruceru's own words
I have a new, approximately * weeks old, Dell 'All-in-ne" computer that I purchased the Microsoft store in Scottsdale AZ. Today it stopped connecting to the internet. When I trying 'trouble shooting' the issue I get a message that says "Can't connect to this network". At the same time just inches away from the Dell "All-In-One" I have my Microsoft Surface Pro and it is doing just fine. In fact I am using the Surface Pro to send you this email. I would say the network is working just fine.
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