Well for the past couple of months, my Xbox Live Account is not allowing me to make pur...

GetHuman1674135's customer service issue with Microsoft - Tech Support from December 2018

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The issue in GetHuman1674135's own words
Well for the past couple of months, my Xbox Live Account is not allowing me to make purchases with the following status code: *C*******Now I did a little research myself and found this error code to be associated with discrepancies between the billing address OR post code of your Xbox Live account and the billing address OR post code registered with your bank account associated with the card currently being used for the payments vis * vis Xbox Live. Now there are no discrepancies or errors in either of the two billing addresses or post codes. They are correct and they are matching. I repeat I know for a fact the information is correct. I don't know what to make of it, how do I fix this problem and how does one actually rectify this error*status code? I am absolutely disappointed with this on going problem. Please do provide a solution.*Regards,*Ishaan.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1674135
Dec 2nd, 2018 - 6 mons ago
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GetHuman1674135 started working on this issue
Dec 2nd, 2018 5:33pm