I bought a windows phone because it was an awesome deal and I've previously owned one a...

GetHuman1658662's customer service issue with Microsoft - Tech Support from November 2018

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The issue in GetHuman1658662's own words
I bought a windows phone because it was an awesome deal and I've previously owned one and I am pleased with them. However I prior to that purchased a Samsung Galaxy s* so I let a good friend borrow it until hers was replaced or she could get a new one. Well after I had it returned I wanted to reset it so I could start from scratch and I guess I'm not the smartest on the block and was not aware that I had to shut off some recovery protection something or other now I can't even use it then after much wasted time of my own I tried Microsoft for assistance and I used my friends phone you gave me her number for a rest why I'm not sure now I am waiting an additional ** days and this is awful it's the holidays and I just want to have the ability to use my phone.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1658662
Nov 30th, 2018 - 6 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 3 customers so far
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Timeline
GetHuman1658662 started working on this issue
Nov 30th, 2018 5:42am