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Before contacting them, items GetHuman1643267 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman1643267's own words
Have Lenovo that I cannot get into because of Microsoft account problems. Old pin won't work. I don't know password. I've done recovery stuff repeatedly. Got email that you all cannot "verify" my account. I want to get into my laptop and am frustrated as I can be because nothing I do in response to the troubleshooting steps is working. I want to communicate with a real live person who can FIX my issue so I can get into my laptop!
GetHuman1643267 did not yet indicate what Microsoft - Tech Support should do to make this right.
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