Have Lenovo that I cannot get into because of Microsoft account problems. Old pin won...

GetHuman1643267's customer service issue with Microsoft - Tech Support from November 2018

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The issue in GetHuman1643267's own words
Have Lenovo that I cannot get into because of Microsoft account problems. Old pin won't work. I don't know password. I've done recovery stuff repeatedly. Got email that you all cannot "verify" my account. I want to get into my laptop and am frustrated as I can be because nothing I do in response to the troubleshooting steps is working. I want to communicate with a real live person who can FIX my issue so I can get into my laptop!
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1643267
Nov 28th, 2018 - 9 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 3 customers so far
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Timeline
GetHuman1643267 started working on this issue
Nov 28th, 2018 5:03am