Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jlvarnes may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-jlvarnes's own words
I have been getting emails for quite some time now that say they are from Microsoft. I am being asked to update an email address that has never existed to the best of my knowledge. The message says that Microsoft does not have permission to receive mail for this address. I am getting these somedays several times a day and I cannot get them stopped. Please advise The address is *****@***.com. Thank you.
GetHuman-jlvarnes did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman-jlvarnes fixed the problem
We are waiting for GetHuman-jlvarnes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.