Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1696687 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman1696687's own words
I have been a customer for ** years and yesterday got a message on my Xbox saying my account had been suspended. Nobody told me why or anything and I’m not happy at all. I have never done anything wrong on my account and then i got an email saying i could never get onto my Microsoft account again and my card would cease payment. I’m very upset i have spent many many hours on this account and all of the sudden can never get on it again.
GetHuman1696687 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman1696687 fixed the problem
We are waiting for GetHuman1696687 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.