I have an email fromSecurity alert. It reads.....We think that someone else might have...

GetHuman-clarebir's customer service issue with Microsoft - Tech Support from November 2018

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The issue in GetHuman-clarebir's own words
I have an email fromSecurity alert. It reads.....We think that someone else might have accessed the Microsoft account *****@***.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in. If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email. If you haven't already recovered your account, we can help you do it now. Recover account Learn how to make your account more secure. Thanks, *When I press on the recovery button, it says there is a temporary problem. My son can't access his xbox account and I'm worried that our money us vulnerable if this account has been hacked.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-clarebir
Nov 7th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 4728 others
0 customers following this

Timeline

GetHuman-clarebir started working on this issue
Nov 7th, 2018 7:36pm