Hello*I need some assistance in this.*Last night I downloaded netbeans application and...

GetHuman-hafsamyl's customer service issue with Microsoft - Tech Support from October 2018

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The issue in GetHuman-hafsamyl's own words
Hello*I need some assistance in this.*Last night I downloaded netbeans application and then some other extra files started to open up so I went to setting, control panel and uninstalled the application and then I accidentally uninstalled Microsoft office. Then I googled how to restore back the app and went to setting and clicked restore and in the morning when I saw it was still loading and when it restarted back it says blue screen error( critical error) then I have to a technical assistance and ask them to fix it so they tried to go to save mode but the couldn’t and also they ran a test on hard disk and it says it’s healthy but the operation system is not working. The tried to login to the windows using a outer program as well but it says access denied . And when tried to use system restore point method. It says that “system restore did not complete successfully. Your computer system files and settings were not changed” **I don’t know how to enter into the home screen.. please need your assistance in this, as I have alots of documentation inside. I hope you could help me ASAP.*Your assistance would be really appreciated

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-hafsamyl
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4206 others
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GetHuman-hafsamyl started working on this issue
Oct 17th, 2018 4:13pm