Before contacting them, items GetHuman-skompsi may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-skompsi's own words
Locked out of account. I never set up a * step verification, i cant receive a text message on my old phone number as i got a new phone. I cant get the authenticator because it asked for my password i dont know. Now your telling me it takes ** days to recover my account. Im not waiting ** days. Thats rediculous. *I have my name, address, credit cards, paypal account and numerous other ways to identify myself.
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