Before contacting them, items GetHuman1339844 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1339844's own words
I have been struggling for about ** days with outlook email.When I open an email it tells me it is not secure. I have called over and over and finally got instructions on line. I tried everything and cannot fix this. I have Office *** and thought it was supposed to keep outlook secure. I don't know what to do. I am scared to use my email because it says others can see and change the contents. I opened this page with internet explorer because it is not coming up insure. Please tell me what I have to do and I will do it. I have already reset my computer * times. it did not help.
GetHuman1339844 did not yet indicate what Microsoft - Tech Support should do to make this right.
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