For some reason, my xboxone is making me re-enter my password even though since day one...

GetHuman1336844's customer service issue with Microsoft - Tech Support from October 2018

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The issue in GetHuman1336844's own words
For some reason, my xboxone is making me re-enter my password even though since day one, I had it set up to automatically log in. It's asking for a password I created years ago. The email account in which the xbox account is set up with, is no longer active. I do not have access to that email account. I want to talk to an actual person. I believe I was automatically connected on thursday, maybe even Friday. If not, definitely Wednesday. I just want to log in so I can add money to my account to re-up my gold membership. I'm starting to get a bit salty for not being able to actually log in.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1336844
Oct 13th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman1336844 started working on this issue
Oct 13th 5:11am
GetHuman1336844 shared this issue with followers on Twitter
Oct 13th 5:12am