Trying to update account information, and have too many old email addresses. I have tri...
GetHuman1332209's customer service issue with Microsoft - Tech Support from October 2018
Help with my Microsoft - Tech Support issue
First: share to improve GetHuman1332209's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1332209's next move: talk to Microsoft - Tech Support when they open (we'll send a note).
Microsoft - Tech Support's call center is closed now. We will text or email GetHuman1332209 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1332209 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1332209 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1332209's own words
Trying to update account information, and have too many old email addresses. I have tried numerous times and have been locked out. How do I gain access to my account so I can load windows on new laptop and install Office?
GetHuman1332209 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman1332209 fixed the problem
We are waiting for GetHuman1332209 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.