Paint not recognizing scanner

GetHuman1219703's customer service issue with Microsoft - Tech Support from September 2018

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The issue in GetHuman1219703's own words
Scanning ... Microsoft Windows ** Paint does not recognize scanner. Kodak Verite ** Printer*Copier*Scanner works great, though. Help correct Microsoft Paint issue. Case * is **********.
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Microsoft - Tech Support

Microsoft Paint*Kodak Verite **
Customer service issue
Reported by GetHuman1219703
Sep 27th, 2018 - 2 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 7 customers so far
Similar issue to 3622 others
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Timeline
GetHuman1219703 started working on this issue
Sep 27th 8:58pm
GetHuman1219703 shared this issue with friends on Facebook
Sep 27th 8:58pm
GetHuman1219703 indicated the issue is not fixed yet.
Oct 23rd 8:19am