When I am online my computer freezes and the message warns that my information, credit...

GetHuman-goali's customer service issue with Microsoft - Tech Support from September 2018

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The issue in GetHuman-goali's own words
When I am online my computer freezes and the message warns that my information, credit cards bank info and sensitive info is being sent to hackers to steal my identity and that I should call this number *-***-***-**** which they claim is a Microsoft support number.... Is this your number and if not is it a scam? What can I do about it if it's a scam?....thank you,,, I have contacted you by email already two weeks ago and have not herd back.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-goali
Sep 22nd, 2018 - 2 mons ago
I have an issue with Microsoft - Tech Support too
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Timeline
GetHuman-goali started working on this issue
Sep 22nd 10:15pm