Before contacting them, items GetHuman1162303 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman1162303's own words
Received a virus alert on my laptop. Advised to call an *** phone number which I did. Was told it was microsoft support and was referred to Geek Source for resolution. I've been trying for * days to contact you by phone and I keep getting a message stating my call cannot be completed at this time. How am I supposed to get the help I need if I can't speak to someone? I fear this Geek Source may be a scam and I need to know what to do to fix my laptop. Help me, please.
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