Before contacting them, items GetHuman1161342 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1161342's own words
I have * or * Microsoft accounts, and they are all confused. I NEED SEPARATE, PROPERLY LABEL, ORGANIZE and IDENTIIFY INDIVIDUAL ACCOUNT'S * ID criteria: email, username, pin number, and Password. I need to whittle this unwieldy set down to * accounts max for which I know their specs, which of my emails is associated with it, and Password and the PIN.**These are some of the email accounts that are so jumbled, I can't make heads or tails out of any of these. I also have a list of new and old passwords and *-digit PINS, no combination of which brings me satisfaction:*******@***.com*P*****@***.com******@***.com******@***.com*P*****@***.com***I may be better off only using the "forever" account which is (I think) a Microsoft Home*student Office edition, purchased in Feb. ****, along with my new HP Pavillion desktop PC. Way uncool: even after ****, when I began to exclusively use the new desktop with newly used the purchased version of Microsoft Office! However, I continued to be charged $*.** (auto withdrawn from my checking until * months ago!* I would like instructions on how to PETITION FOR A REFUND for at least $*** - ** months unnecessary billing.
GetHuman1161342 did not yet indicate what Microsoft - Tech Support should do to make this right.
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