I can not reset my password despite the fact that I filled out the form at least ** tim...

GetHuman-misty_ku's customer service issue with Microsoft - Tech Support from September 2018

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The issue in GetHuman-misty_ku's own words
Recover password. ... I can not reset my password despite the fact that I filled out the form at least ** times now. I do not have access to the phone number on file nor do I have any of the Xbox information that MY SON CREATED. MICROSOFT IS A JOKE AND I AM DEFINITELY NOT HAPPY AND WILL BE GETTING RID OF EVERY SINGLE PORODUCT THAT I HAVE OF MICROSOFT. THERE IS NO REASON WHY I CAN NOT LOG IN OR EVEN SPEAK TO A PERSON TO GET MY ISSUE SOLVED. I REPEAT I AM REMOVING ALL ACCOUNTS IF I CAN, GETTING RID OF XBOX LIVE AND SELLING THE XBOX. I AM DONE. ABSOLUTELY F****** DONE.
PEOPLE FORGET ****!!!!!!!!!!!!!!!!!!!!
FIX THE **** ISSUE AND CALL ME BACK
I am not. I am getting rid of everything and demanding money back for services that I am not using because I can not log into the account to cancel it.
CALLING EVERYONE, VIRTUAL AGENT, NOTHING WORKS
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Microsoft - Tech Support

outlook.com
Customer service issue
Reported by GetHuman-misty_ku
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 3334 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman-misty_ku started working on this issue
Sep 15th, 2018 12:12am
GetHuman-misty_ku indicated the issue is not fixed yet.
Sep 15th, 2018 12:17am

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