I was on the internet yesterday when a window popped up saying my computer sent a messa...

GetHuman-lavperr's customer service issue with Microsoft - Tech Support from August 2018

7 views | 2687 similar | 0 following
Help with my Microsoft - Tech Support issue
Next: our robot will wait on hold for GetHuman-lavperr to get a Microsoft - Tech Support rep on the line!
Always use the GetHuman Phone to call Microsoft - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-lavperr's own words
I was on the internet yesterday when a window popped up saying my computer sent a message to Microsoft saying it was being hacked and my personal information was in danger of being stolen and if I wanted to prevent this, call *-***-***-****. This turned out to be a company named Secure Antivirus Support. They said for $***.** they could make sure my computer would never be hacked again with regard to identify theft. They wanted to gain remote control of my computer to fix it. When I told them I didn't have $***.** they agreed to fix it for $**.**. It gave them my credit card information. They started fixing it but I changed my mind and cut off my computer because I suspected a scam. I have a Geek Squad Protection Plan but the company told me the plan only covered basic things and did not protect against identity theft. They were very persuasive. My question is, did my computer communicate with Microsoft that it was under attack? Do you use third party service providers?

GetHuman-lavperr did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman-lavperr fixed the problem

We are waiting for GetHuman-lavperr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lavperr fixes it.
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman-lavperr
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 2687 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman-lavperr started working on this issue
Aug 24th, 2018 12:51pm
GetHuman-lavperr indicated the issue is not fixed yet.
Aug 30th, 2018 7:59pm
GetHuman-lavperr indicated the issue is not fixed yet.
Aug 30th, 2018 8:00pm
GetHuman-lavperr indicated the issue is not fixed yet.
Aug 30th, 2018 8:01pm
GetHuman-lavperr indicated the issue is not fixed yet.
Aug 30th, 2018 8:04pm
GetHuman-lavperr indicated the issue is not fixed yet.
Aug 30th, 2018 11:11pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies