I am trying to recover the main account I set my computer up with *****@***.com. I rare...

GetHuman1027998's customer service issue with Microsoft - Tech Support from August 2018

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The issue in GetHuman1027998's own words
I am trying to recover the main account I set my computer up with *****@***.com. I rarely used it as I got married and started a new account which is now also associated with the same computer but I need to recover the password to the old one to change administrative things on my computer. I have tried repeatedly to recover it with no success. I'm not sure if I put Louisiana down as the state or not. I set this email up very quickly as I wanted to get my computer up and running quickly. My mistake. I no longer have the same bank so I don't know the credit card used to purchase, actually it came with Microsoft office and McAfee on it so I probably didn't use a card. It's been so long since I have used this. I may have used it with USF, University of Sioux Falls originally but do not remember the exact people I would have emailed. Can you please help me with this. I don't have the same phone number after getting married but can tell you that the number I set it up with was ***-***-****. I obviously just have no way to get a verification on it now. my phone number is ***-***-****. Thanks in advance for your assistance.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1027998
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2665 others
0 customers following this

Timeline

GetHuman1027998 started working on this issue
Aug 23rd, 2018 4:55pm

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