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Before contacting them, items GetHuman-ohene may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ohene's own words
I have a Microsoft Account that has experienced a lot of problems that I need help to resolve. **. I have multiple account to which I used OHENE***@HOTMAIL.COM to sign in common.**. Over the years I have lost several laptops most of which were connected to the account.**. The last one I lost was a LENOVO **in on JUNE **, ****---stolen on BART.**. The main issue isthat I have windows and other data mixed, such that when I attach a new laptop to the account, it picks up all problems associated with the old computer.**. The problem now is that I need toclean up all windows so that I could reinstall. But I have tried all I know I have not been able to clean the old windows. I need help to fix this.**. Moreover, for some time now, my skype account has failed to function. When I try to call people in my account, I am told that those are not members of my group. This has been going on for about a year now. What's up?**. I am supposed to have two skype accounts, one for the WORLD and one for Ghana. I want to be able to operate both accounts without let or hindrance.**. MAIN ISSUE: I need help to fix Windows and Microsoft account so I could use my current computer DELL ,INSPIRON **. *Thank you, Ohene Boakye-Yiadom, *****@***.com, **********.
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