I have a Microsoft Account that has experienced a lot of problems that I need help to r...

GetHuman-ohene's customer service issue with Microsoft - Tech Support from July 2018

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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
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The issue in GetHuman-ohene's own words
I have a Microsoft Account that has experienced a lot of problems that I need help to resolve. **. I have multiple account to which I used OHENE***@HOTMAIL.COM to sign in common.**. Over the years I have lost several laptops most of which were connected to the account.**. The last one I lost was a LENOVO **in on JUNE **, ****---stolen on BART.**. The main issue isthat I have windows and other data mixed, such that when I attach a new laptop to the account, it picks up all problems associated with the old computer.**. The problem now is that I need toclean up all windows so that I could reinstall. But I have tried all I know I have not been able to clean the old windows. I need help to fix this.**. Moreover, for some time now, my skype account has failed to function. When I try to call people in my account, I am told that those are not members of my group. This has been going on for about a year now. What's up?**. I am supposed to have two skype accounts, one for the WORLD and one for Ghana. I want to be able to operate both accounts without let or hindrance.**. MAIN ISSUE: I need help to fix Windows and Microsoft account so I could use my current computer DELL ,INSPIRON **. *Thank you, Ohene Boakye-Yiadom, *****@***.com, **********.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-ohene
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1546 others
0 customers following this

Timeline

GetHuman-ohene started working on this issue
Jul 6th, 2018 4:57am