If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue and preferred resolution, in GetHuman818288's own words:
Service was suspended for no reason that I could tell There was no warning and no reason given. I tried to use my regular email and was told that that email was taken
I trust that Microsoft - Tech Support will make this right and come up with a resolution that is fair.
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