I am now on my SECOND Sculpt mouse and am completely dissatisfied. The first Sculpt's B...

GetHuman751020's customer service issue with Microsoft - Tech Support from June 2018

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The issue in GetHuman751020's own words
I am now on my SECOND Sculpt mouse and am completely dissatisfied. The first Sculpt's Bluetooth simply stopped working. It became undiscoverable. It also had a latency problem. **The Second Sculpt which was purchased this week has an significant latency problem. The pointer takes noticeable time to catch up with the mouse movement.**I solved the problem by acquiring a Logitech Performance MX mouse. This works perfectly. No noticeable latency and instant connections. **This is on a box stock Windows ** computer. * core AMD and *Gb RAM
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman751020
Jun 5th, 2018 - a yr ago
I have an issue with Microsoft - Tech Support too
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GetHuman751020 started working on this issue
Jun 5th, 2018 2:53am