Before contacting them, items GetHuman680097 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman680097's own words
My PC updated last night from Windows ** **** to Windows ** ****. Because of the update I have lost my family photos that I had on the older version. Is there any way I can get those back. I tried looking in every file that I have now but I am unable to find them. I want them back and if I cannot retrieve them on this version I would like to go back to version ****. All of my family photos were on my PC and now I cannot find them.
GetHuman680097 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman680097 fixed the problem
We are waiting for GetHuman680097 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.