My Microsoft account I have had for ** years is corrupt. I spent months with technical...

GetHuman436679's customer service issue with Microsoft - Tech Support from May 2018

2 views
 | 
10974 similar
 | 
0 following
Help with my Microsoft - Tech Support issue
First: share to improve GetHuman436679's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman436679 to get a Microsoft - Tech Support rep on the line!
Always use the GetHuman Phone tocall Microsoft - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman436679's own words
My Microsoft account I have had for ** years is corrupt. I spent months with technical support and the Microsoft store trying to fix my computer. They told me it had a worm. So I went a bought a new computer. It was fine until I logged into my Microsoft account to get my email. Then that computer became corrupt. After much research I discovered that My account has certificates attached to it and a roaming profile that takes over any computer I access with my account and slowly completely takes over all of the files with corrupt ones. It locks me out of all the files and eventually I can't run any programs. ************ Case Number
GetHuman436679 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman436679 fixed the problem
We are waiting for GetHuman436679 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman436679 fixes it.
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman436679
May 7th, 2018 - a yr ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 2 customers so far
Similar issue to 10974 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
Timeline
GetHuman436679 started working on this issue
May 7th, 2018 2:06am