My Microsoft account I have had for ** years is corrupt. I spent months with technical support and the Microsoft store trying to fix my computer. They told me it had a worm. So I went a bought a new computer. It was fine until I logged into my Microsoft account to get my email. Then that computer became corrupt. After much research I discovered that My account has certificates attached to it and a roaming profile that takes over any computer I access with my account and slowly completely takes over all of the files with corrupt ones. It locks me out of all the files and eventually I can't run any programs. ************ Case Number
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