Was looking recipes up on the internet - a message came up stating my screen was frozen...

GetHuman642936's customer service issue with Microsoft - Tech Support from April 2018

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The issue in GetHuman642936's own words
Was looking recipes up on the internet - a message came up stating my screen was frozen because of a virus. said my ip address was used by someone else. said I needed to call *-***-***-**** for tech support. I did and they wanted to run diagnostics and said they were a part of Microsoft tech support. I doubted that.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman642936
Apr 30th, 2018 - 8 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 10 customers so far
Similar issue to 6076 others
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Timeline
GetHuman642936 started working on this issue
Apr 30th 6:28pm