Someone ordered monthly music subscription. Was not me. I have been hacked.

GetHuman639522's customer service issue with Microsoft - Tech Support from April 2018

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The issue in GetHuman639522's own words
The problem: Someone ordered monthly music subscription. Was not me. I have been hacked.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman639522
Apr 29th, 2018 - 7 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 2 customers so far
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Timeline
GetHuman639522 started working on this issue
Apr 29th 2:45pm