I have been locked out of my hotmail account now for nearly * weeks!! I am getting no h...

GetHuman-lettieb's customer service issue with Microsoft - Tech Support from April 2018

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The issue in GetHuman-lettieb's own words
I have been locked out of my hotmail account now for nearly * weeks!! I am getting no help from microsoft other than repetitive letters telling me to email them evidence that I am an adult. I have done this more than twice and am still locked out of my account and have had to make an alternative e mail to communicate with people. *I am an adult and have been using the same account for around ** years now. Why the sudden problem of them thinking I am a child?*I have important emails to read and need back into my account asap!!*Is there anyone out there that can actually help me??
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-lettieb
Apr 28th, 2018 - a yr ago
I have an issue with Microsoft - Tech Support too
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Seen by 18 customers so far
Similar issue to 18427 others
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Timeline
GetHuman-lettieb started working on this issue
Apr 28th, 2018 10:09am
GetHuman-lettieb indicated the issue is not fixed yet.
Apr 29th, 2018 10:22pm
GetHuman-lettieb indicated the issue is not fixed yet.
Apr 29th, 2018 10:23pm
GetHuman-lettieb confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:12pm