sign back into my account after recovering it from verifying my information email...

GetHuman623999's customer service issue with Microsoft - Tech Support from April 2018

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The issue in GetHuman623999's own words
sign back into my account after recovering it from verifying my information email ( *****@***.com ) I was able to change my password but whoever took my account from me it microsoft authenticator on it so now they can change my password again.. the microsoft email is A*****@***.com , I'm trying to change my email back but it doesn't let me because it hasn't been **days since the thief stole my account and changed my info. Is there anyway to make the other person prove that it's his*her account , i have all of my startup info from when I made my account and I still can't get whoever it is number off of my account and change my email.....what can I do ???
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Microsoft - Tech Support

Xbox Live , Microsoft Sign in problems , need microsoft authenticator off my account , how can people do that and lock you out of your own accounts?
Customer service issue
Reported by GetHuman623999
Apr 24th, 2018 - a yr ago
I have an issue with Microsoft - Tech Support too
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Seen by 8 customers so far
Similar issue to 18330 others
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Items needed
Software Version
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
GetHuman623999 started working on this issue
Apr 24th, 2018 8:52am
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Apr 24th, 2018 8:54am