My Customer service issue with Microsoft - Tech Support from April 2018

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Help with my Microsoft - Tech Support issue
Before contacting them, items GetHuman317931 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
GetHuman317931's next move: have a Microsoft - Tech Support rep call.
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The issue and preferred resolution, in GetHuman317931's own words:
I was trying to do something, and ran into a problem.
resolve issue of surface no Wi-Fi
Help with my Microsoft - Tech Support issue
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Microsoft - Tech Support

surface Pro * & windows **
Customer service issue
Reported by GetHuman317931
Apr 21st, 2018 - 3 mons ago
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Timeline
GetHuman317931 started working on this issue
Apr 21st 1:25am