A recording came on alerting me about spyware infection of my notebook - Go online - Me...

GetHuman607472's customer service issue with Microsoft - Tech Support from April 2018

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Help with my Microsoft - Tech Support issue
Before contacting them, items GetHuman607472 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman607472's own words:
Go online ... A recording came on alerting me about spyware infection of my notebook
Message keeps repeating this spyware is sending financial details, credit card details and Facebook log in to unknown zip address Also I f I do not call to fix problems then my computer will be disabled to prevent further damage to Microsoft network
You need to walk me through this resolution
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Microsoft - Tech Support

Lenovo, notebook-***s
Customer service issue
Reported by GetHuman607472
Apr 18th, 2018 - 3 mons ago
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Timeline
GetHuman607472 started working on this issue
Apr 18th 1:17pm