Windows explorer not active - Download McAfee

GetHuman601978's customer service issue with Microsoft - Tech Support from April 2018

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Help with my Microsoft - Tech Support issue
Before contacting them, items GetHuman601978 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman601978's own words:
Download McAfee ... Windows explorer not active
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman601978
Apr 16th, 2018 - 3 mons ago
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Timeline
GetHuman601978 started working on this issue
Apr 16th 11:23pm