Hi I have * WIN ** Laptops. I was trying to download individual copies of Minecraft fro...

GetHuman4153349's Technical support issue with Microsoft Store from December 2019

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The issue in GetHuman4153349's own words
Hi I have * WIN ** Laptops. I was trying to download individual copies of Minecraft from the Microsoft Store. I bought the first one and installed it, I then went to the second one and it insisted that I was using the same Microsoft Account because I used that account as the administrator. So I deleted the account on that laptop that was associated with my Microsoft Account, and I setup another Administrator account with a *nd Microsoft Account that I have. This then allowed me to purchase the *nd copy of the software. The problem is after I installed it, and started the software, it insists on using the original Microsoft Account. I have uninstalled, deleted all work datasets and reinstalled, but no luck. I can't get the second computer to use the *nd Microsoft account for the software, even though the Microsoft Store says I'm logged on under the *nd account

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Microsoft Store

Technical support issue
Reported by GetHuman4153349
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 41 others
0 customers following this

Timeline

GetHuman4153349 started working on this issue
Dec 26th, 2019 2:13pm

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