I want to buy a computer program from the store and messed up my security info. I have...

GetHuman-suttree's customer service issue with Microsoft Store from December 2018

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The issue in GetHuman-suttree's own words
buy it ... I want to buy a computer program from the store and messed up my security info. I have two email accounts and am confused about which one you want and how to get into the store to make the purchase. I want some current security information so I can buy today.
I don't know which email or security info Microsoft wants
Send me a security code and some way of using it. You sent one to my phone but it did not work and seemed to say I cant use it for a month.
I don't know if I am a customer. I have a win ** computer. Does that mean I am a customer? I have never bought anything from the store.
I have an issue with Microsoft Store too
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Microsoft Store

movie maker
Customer service issue
Reported by GetHuman-suttree
Dec 3rd, 2018 - a mon ago
I have an issue with Microsoft Store too
Not resolved
Seen by 2 customers so far
Similar issue to 87 others
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Timeline
GetHuman-suttree started working on this issue
Dec 3rd, 2018 12:08pm