Yesterday I was away from home, so I didn't have my xbox. I decided to buy Black Ops...

GetHuman1345766's customer service issue with Microsoft Store from October 2018

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The issue in GetHuman1345766's own words
Yesterday I was away from home, so I didn't have my xbox. I decided to buy Black Ops * Ditital Delulxe Edition while I was away so by the time I got home it would already be downloaded onto my system. What I didnt realize was that my laptop was signed into my other Live account *****@***.com instead of the account that my xbox live is connected to which is S*****@***.com. So I purchased the game on my *****@***.com account by total accident. What I meant to do was purchase the game on my *****@***.com account. I need to either get a refund for the game on *****@***.com account so I could purchase it on my *****@***.com account or if possible could you possibly just transfer the game over to this account? And if niether of these are possible is it possible if I make my xbox live account connected to *****@***.com so I could still get the game that I purchased on through that email. Please help!

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Microsoft Store

Customer service issue
Reported by GetHuman1345766
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 59 others
0 customers following this

Timeline

GetHuman1345766 started working on this issue
Oct 15th, 2018 3:18am