My p***word would not work every time I try to get a new p***word it would not work...

GetHuman602209's tech support issue with Microsoft - Product Support from April 2018

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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman602209's own words:
Check my email and I had to email that said verify your account. ... My p***word would not work every time I try to get a new p***word it would not work.
Everytime I try to reset my p***word the code you gave me does not work I cannot reset my p***word.
To close my Hotmail account.
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tech support issue
Reported by GetHuman602209
Apr 17th, 2018 - 3 mons ago
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Timeline
GetHuman602209 started working on this issue
Apr 17th 12:36am