I want to get my old Xbox account from ** plus years ago. Its the account I've used for...

GetHuman6035638's Technical support issue with Microsoft Office from May 2021

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The issue in GetHuman6035638's own words
I want to get my old Xbox account from ** plus years ago. Its the account I've used for my *** that I had at the time. I remembered the email address that I used for the account but not the password and the alternate email I set up for it no longer exist and had been deactivated and deleted by AOL. I when I filled out that security form. I couldn't provide enough information to prove it was me. It asked me things like last credit card used from ten years ago which was my moms card at the time and serial number and Xbox ID from the *** I haven't had in a decade. Also contacting Microsoft by phone is impossible and the automated system is horrible. PLEASE HELP if possible. Thanks in advance.

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Microsoft Office

Technical support issue
Reported by GetHuman6035638
May 5th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 478 others
0 customers following this


GetHuman6035638 started working on this issue
May 5th 5:22pm