Between the *th of January **** and the *th June ****, £***.** has been debited from ou...

GetHuman-swannlsc's Hacked account issue with Microsoft Office from September 2019

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The issue in GetHuman-swannlsc's own words
Between the *th of January **** and the *th June ****, £***.** has been debited from our account from ‘Microsoft Payments’ via direct debit. Of all these multiple entries, we only received email notifications from Microsoft ** times advising of money spent on various Microsoft games. The value of these transactions included in the emails received were £**.**. These ** entries are the only amounts our account should have been debited with. The remaining value - £***.**- over ** separate transactions, many of them duplicate amounts, have been debited unlawfully from our account and we seek reimbursement at your earliest opportunity.**To add insult to injury, on the *th June we removed Microsoft as a pre-approved payment from our PayPal account. However, regardless of this, between the **th June **** and the **th June ****, ** separate transactions, totalling £***.** were debited from our account via our debit card. The narrative next to each of these transactions was ‘PayPal Microsoft’. **We would ask that you reimburse our account with £***.** as soon as possible. This has caused our account to go overdrawn and has caused us considerable stress.

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Microsoft Office

Hacked account issue
Reported by GetHuman-swannlsc
Sep 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 881 others
0 customers following this


GetHuman-swannlsc started working on this issue
Sep 20th, 2019 9:28am