Hello, I received an email about my hotmail account being hacked but I though it was no...

GetHuman-maivang's hacked account issue with Microsoft Office from May 2019

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The issue in GetHuman-maivang's own words
Hello, I received an email about my hotmail account being hacked but I though it was nothing so I ignore the message. I woke up to my account being blocked now and I’m trying to retrieve it but it’s saying I don’t have enough information. I created this account on an impulse so I don’t remember much about it. I really need this account to be recover because I have important emails in this account. My account that I am trying to recover is M*****@***.com. Another account that I also used for awhile now has also been blocked and of course it was created a few years back so I’m not able to get enough information on it either. That account is *****@***.com. Why is this happening, if I feel like my account is being hack I would have change my password.
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Microsoft Office

hacked account issue
Reported by GetHuman-maivang
May 21st, 2019 - a mon ago
I have an issue with Microsoft Office too
Not resolved
Seen by 3 customers so far
Similar issue to 537 others
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Timeline
GetHuman-maivang started working on this issue
May 21st 5:08pm