Because of entering an unsafe website, my computer was locked and the number on the scr...

GetHuman-jrwr's customer service issue with Microsoft Office from November 2018

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The issue in GetHuman-jrwr's own words
Because of entering an unsafe website, my computer was locked and the number on the screen to call connected me to a man named John Sin who said he was with Microsoft and his employee number was ***** Windows Sec. PEPT**After Mr. Sin I was switched to other Techs to fix the problem and install * yr. service and support and firewall security. (* yrs for ***.**.) They had control of my computer. I feel this was a scam. Can you verify this for me ?*from James L. Ridenour
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Microsoft Office

Customer service issue
Reported by GetHuman-jrwr
Nov 29th, 2018 - 9 mons ago
I have an issue with Microsoft Office too
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Seen by 4 customers so far
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Timeline
GetHuman-jrwr started working on this issue
Nov 29th, 2018 3:31pm