I can use HOTMAIL on my Phone but can't remember password on my computer (DESKTOP) and...

GetHuman-wacholtz's customer service issue with Microsoft Office from July 2018

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The issue in GetHuman-wacholtz's own words
I can use HOTMAIL on my Phone but can't remember password on my computer (DESKTOP) and have tried * times to go through and answer questions but this is of no help, so the problem is on MICROSOFT Side, not mine. **I need help and MICROSOFT is of NO HELP at all. The process to recover my password.**Since I can't sign in on HOTMAIL*OFFICE, then I have to have messages sent to my g-mail account. **The Security measures MICROSOFT is using is ARCHAIC and from the STONE AGE. **I also can't download again to this DESKTOP, SKYPE for the WINDOWS XP PRO OPERATING SYSTEM. **If I can use HOTMAIL on my ANDROID PHONE, then it should not be so difficult to get these * issues fixed.
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Microsoft Office

Customer service issue
Reported by GetHuman-wacholtz
Jul 28th, 2018 - 10 mons ago
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GetHuman-wacholtz started working on this issue
Jul 28th, 2018 1:05am