Trying to use Power Point for Mac..some issues identified (probably not all)**) Cannot...

GetHuman2473203's customer service issue with Microsoft (Canada) from March 2019

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Trying to use Power Point for Mac..some issues identified (probably not all)**) Cannot change the colour of the font..no dropdown box appears**) Cannot change the layout... again no dropdown box.*Note: all updates have been installed.*I have called twice and no-one has called back as promised*Case *: ***********I have urgent (pro bono) work to do and these issues need to be fixed promptly. Otherwise I am going to have to stay at work for many long hours instead of preparing these presentations in the comfort of my home. I have subscription, for I pay dearly and would appreciate this functioning correctly.*My phone number is (***) ***-**** I will be available tomorrow until **am MST. Is this a system problem or just mine? Whatever the issue it needs to be fixed immediately as I have wanted too long already.
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Microsoft (Canada)

Customer service issue
Reported by GetHuman2473203
Mar 13th, 2019 - 5 mons ago
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GetHuman2473203 started working on this issue
Mar 13th 5:39pm
GetHuman2473203 confirmed the issue is fixed. Hooray!
Mar 18th 12:07pm