I purchased an office home and business product key and tried to install it but I didn...

GetHuman-tikklew's customer service issue with Microsoft (Canada) from January 2019

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The issue in GetHuman-tikklew's own words
I purchased an office home and business product key and tried to install it but I didn't realize I had a windows * program not a windows **. What do I do now?(I can't return the product key to staples). How can I get credit for my unused product key?
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Microsoft (Canada)

Customer service issue
Reported by GetHuman-tikklew
Jan 20th, 2019 - 8 mons ago
I have an issue with Microsoft (Canada) too
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Seen by 1 customer so far
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Timeline
GetHuman-tikklew started working on this issue
Jan 20th 8:31pm